Privacy Policy
At Sparkleberry, accessible from www.sparkleberry.co, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
- When you create an account or place an order: name, email, billing/shipping address, phone number, and payment details (processed securely by third-party gateways).
- When you contact us directly: any information you choose to provide (e.g., name, email, attachments, message details).
- Automatically collected: log files (IP address, browser type, ISP, referring/exit pages, date/time stamps, number of clicks), and cookies to enhance user experience.
How We Use Your Information
We use collected data to:
- Process and deliver your orders.
- Communicate with you about purchases, support, or marketing updates.
- Improve, personalize, and expand our website.
- Detect and prevent fraud or misuse.
- Comply with applicable UAE legal requirements.
Vendors and Third Parties
Sparkleberry is a marketplace platform. When you purchase from a vendor, certain details (such as your name, address, and contact number) are shared with that vendor so they can fulfill your order. Vendors are independently responsible for handling your information in accordance with privacy laws.
We may also share necessary data with:
- Third-party payment processors (for secure transactions).
- Shipping and courier partners (for delivery).
- Legal authorities, if required by law.
Sparkleberry does not sell your personal data to third parties.
Cookies
Sparkleberry uses cookies to:
- Enable website functionality.
- Store preferences and shopping cart details.
- Analyze site traffic and user behavior.
You may disable cookies through your browser settings, though some parts of the website may not function properly without them.
Data Protection Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data (subject to legal and transactional requirements).
- Object to or restrict certain processing.
- Request data portability.
If you wish to exercise these rights, please contact us. We aim to respond within one month.
Children’s Information
Sparkleberry does not knowingly collect personal information from children under 13. If you believe your child has provided such information, please contact us, and we will promptly remove it.
Security
We use industry-standard encryption and security measures to protect personal information. However, no method of online transmission is 100% secure, and Sparkleberry cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the website means you accept the updated terms.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Location: Dubai, United Arab Emirates
